Careers

Position Description

This is a great opportunity for students to gain work experience in an international education environment. The position offers the opportunity for interns to develop valuable skills in professional correspondence, data management/file organization (physical and digital), data reporting, website editing and development, and more. An Administrative Intern can expect to work in a fast-paced, detail-oriented, and goal-driven work environment while playing an integral role in the daily administrative needs of each area of the U.S. Office of Admissions and Alumni Affairs, including admissions, custom programs, marketing, academic affairs, and alumni affairs. A successful candidate is highly motivated, self-driven, detail-oriented, and reliable. As part of this position, the Administrative Intern will be assigned to conduct a variety of ongoing tasks and projects including but not limited to the following:

• Handling office tasks, such as managing office mail and digital documents, document scanning, transcribing minutes from meetings, setting up for meetings, and reordering supplies.
• Support all ACM-IAU divisions including, but not limited to, admissions (study abroad and degree), marketing (including social media), alumni affairs, finance, academic affairs, student affairs
• Answering phone and email inquiries in order to route them to the appropriate party.
• Using ACM-IAU’s proprietary databases and data management systems to generate reports, create and edit presentations, perform course programming for each term, activate registration/applications for each term, and conduct research.
• Greet and assist visitors.
• Complete tasks related to academic affairs, including support with catalogue revisions/review and syllabi management
• Maintain polite and professional communication via phone, e-mail, and mail.
• Anticipate the needs of others in order to ensure their seamless and positive experience.
• Perform data entry/upload and data organization tasks using various web-based platforms/databases (while handling sensitive and/or confidential information) in order to support the study abroad and degree-seeking advising teams in their day-to-day responsibilities.
• Processing, downloading, scanning and filing the office mail.
• Auditing and updating the ACM and IAU websites and outward-facing marketing materials/sites to ensure accuracy of information and make needed enhancements.
• Reviewing and updating ACM-IAU’s internship placement lists in graphic design software (i.e. Canva) as needed based on placement opportunities.
• Support the ACM-IAU team in various day-to-day advising tasks.
• Additional duties and responsibilities may be assigned as necessitated by business needs.

Qualifications & Requirements

• Must be able to work 10-15 hours per week on site in ACM-IAU’s San Diego office
• Proficiency in Microsoft Excel, Word, and other MS Office software
• Strong attention to detail and a commitment to meticulous record-keeping
• Exceptional organizational skills and the ability to manage multiple responsibilities
• Self-starter with the capacity to work independently and take initiative
• Outstanding written and verbal communication skills
• Reliable internet connection and access to necessary software/tools for remote work when needed
• Friendly, welcoming, detail-oriented, collaborative, and highly-organized
• Candidates must show an interest in international education (e.g. studies in international affairs, experience with educational travel, etc.)
• Ideally, have participated in a study abroad experience, preferably with ACM-IAU

Desirable Qualifications (Not Required)

• Previous experience in an academic setting or a related field
• Strong analytical skills and the ability to extract insights from data
• Familiarity with academic software or learning management systems
• Previous experience with curriculum and assessment support
• A passion for international education and cultural exchange
• Language skills: Ability to read and understand French and/or Spanish is a plus but not mandatory

Start date: As soon as possible

Hours per week: 10-15

Compensation

$18 per hour. This is a part-time, non-benefits, non-exempt position.

How to Apply

Applications should send a resume, cover letter, and two references to enroll@iau.edu

ACM-IAU’s U.S. Office will provide you with the necessary training and resources to accomplish the tasks.  

ACM-IAU’s U.S. Office is open from 8:30am – 5:00pm PT, Monday – Friday. This position will be on-site at ACM-IAU’s Mission Valley office location in San Diego, California.