Careers at IAU
CURRENT OPEN POSITIONS AT ACM-IAU
Student Life Assistant
Associate Director of Student Life
Administrative Intern
STUDENT LIFE ASSISTANT
Location: This is an in-person position based at our main campus in Aix-en-Provence, France
Position Description
The Student Life Assistant supports ACM-IAU students and contributes to programming to provide
students with an excellent experience in Aix-en-Provence. The position involves tasks such as
arranging student housing (with local host families or in student residence apartments), providing
support to students for their daily life in France, and organizing student cultural activities.
Experience:
Minimum of 2 years experience in a related setting; familiarity with the U.S. university
system preferred; experience living and/or studying abroad; knowledge of American and French
language and culture essential.
Education:
Licence, B.A. or equivalent, Master's preferred
Language Requirement:
English-language proficiency (B2/C1) and B2-level French required
Responsibilities:
Student Services
• Serve as the main point of contact for students, providing information and resources
• Interact daily with and respond in a timely manner to student and student-related requests
• Assist with student arrival and present orientation sessions
• Help students in the practical aspects of their daily life: telephone, bus passes, doctor visits,
etc.
• Prepare and update program documentation, maintain excellent records
• Communicate with students and the ACM-IAU community on events and activities
• Complete general office duties and other tasks as assigned
• Participate in the after-hours emergency cell phone rotation
Student Housing
• Assist with student housing for ACM and IAU students in homestays, residences (SRAs),
and ACM apartments
• Contribute to increasing and renewing housing options for students
• Complete housing placement process and follow up with students during their program
• Resolve student concerns in program housing
Cultural programming and activities
• Develop and implement cultural programming for ACM-IAU students
• Organize and execute program activities, including student excursions
• Serve as a resource for students to engage with local culture through activities
Participate, encourage and assist students in cultural integration during their program
Qualifications:
• Positive and professional attitude
• Strong organization skills and ability to prioritize tasks
• Enthusiasm for working with university students from diverse backgrounds
• Written and verbal communication skills
• Ability to work as part of a collaborative team
• Occasional evenings and weekends, as necessary
• Computer literacy including Microsoft, Educational software systems, Canva, etc. as well as
able to work on various systems
• Candidates must be authorized to work in France at the time of application
Status:
Full-time, 35 hours/week, CDI after initial 6-month CDD contract
Compensation
Salary range 26,000 – 28,000€
Application Deadline
January 6, 2025
How to apply
Send CV (with the contact information for two professional references) and a cover letter in French
and English to Hakima.Thomas@iau.edu. Review of applications will begin immediately and
continue until the position is filled.
ASSOCIATE DIRECTOR OF STUDENT LIFE
Location: This is an in-person position based at our main campus in Aix-en-Provence, France
Position Description
The Associate Director of Student Life will work on-site in Aix-en-Provence, France to support all ACM-IAU students by fostering an engaging student community and guiding programming and student support services. Working closely with the Dean of Students, the Associate Director ensures the effective coordination of the Student Life Office. Please see below for more details/qualifications and information about how to apply.
Minimum of 5 years professional experience in higher education; background in U.S. higher education and/or Student Affairs preferred. Experience and knowledge of American and French language and culture essential. Master's degree required (Master 2)
English-language fluency (C1/C2) and B2/C1-level French required.
- Ensure high-quality of programming and support services offered to students at ACM-IAU
- Honor program policies and procedures governing student behavior and professionalism in accordance with U.S. Higher Education policies and objectives; maintain excellent records
- Oversee program housing and ensure the success of the homestay program and Student Resident Apartments (SRA); develop additional housing options for ACM-IAU students
- Oversee and facilitate Student Life programming with a team of Residence and Student Life associates, including organizing cultural activities, excursions, and student clubs to enrich the student experience
- Develop and present student orientation, including Early Start Program, and coordinate student arrivals
- Coordinate and assist in the implementation of appropriate procedures during emergencies, including on-call duty rotation on the emergency phone
- Advise and mentor students
- Support the Dean of Students in developing diversity and inclusivity initiatives
- Represent the Student Life Office in student conduct concerns
- Other responsibilities and related duties as assigned
- Passion and excitement for working with students to create a vibrant educational community
- Knowledge and experience in Student Affairs, Higher Education Management, and demonstrated commitment to student wellbeing
- Positive and professional attitude
- Strong organization skills, attention to detail, and ability to manage multiple priorities and meet deadlines
- Excellent verbal and written communication skills including the ability to effectively communicate with students, faculty, staff and a wide range of university partners and external stakeholders
- Ability to work as part of a collaborative team
- Supervisory experience in an intercultural context desired
- Commitment to valuing diversity and creating an inclusive work environment; background working with diverse (student) populations
- Ability to work occasional evenings and weekends, as necessary
- Computer literacy including Microsoft, Educational software systems, Canva, etc. as well as able to work on various systems
- Candidates must be authorized to work in France at the time of application.
Competitive salary commensurate with experience.
ADMINISTRATIVE INTERN - U.S. OFFICE OF ADMISSIONS
Position Description
This is a great opportunity for students to gain work experience in an international education environment. The position offers the opportunity for interns to develop valuable skills in professional correspondence, data management/file organization (physical and digital), data reporting, website editing and development, and more. An Administrative Intern can expect to work in a fast-paced, detail-oriented, and goal-driven work environment while playing an integral role in the daily administrative needs of each area of the U.S. Office of Admissions and Alumni Affairs, including admissions, custom programs, marketing, academic affairs, custom programs, and alumni affairs. A successful candidate is highly motivated, self-driven, detail-oriented, and reliable. As part of this position, the Administrative Intern will be assigned to conduct a variety of ongoing tasks and projects including but not limited to the following:
- Handling office tasks, such as managing office mail and digital documents, document scanning, transcribing minutes from meetings, setting up for meetings, and reordering supplies.
- Support all ACM-IAU divisions including, but not limited to, admissions (study abroad and degree), marketing (including social media), alumni affairs, finance, academic affairs, student affairs
- Answering phone and email inquiries in order to route them to the appropriate party.
- Using ACM-IAU’s proprietary databases and data management systems to generate reports, create and edit presentations, perform course programming for each term, activate registration/applications for each term, and conduct research.
- Greet and assist visitors.
- Complete tasks related to academic affairs, including support with catalogue revisions/review and syllabi management
- Maintain polite and professional communication via phone, e-mail, and mail.
- Anticipate the needs of others in order to ensure their seamless and positive experience.
- Perform data entry/upload and data organization tasks using various web-based platforms/databases (while handling sensitive and/or confidential information) in order to support the study abroad and degree-seeking advising teams in their day-to-day responsibilities.
- Processing, downloading, scanning and filing the office mail.
- Auditing and updating the ACM and IAU websites and outward-facing marketing materials/sites to ensure accuracy of information and make needed enhancements.
- Reviewing and updating ACM-IAU’s internship placement lists in graphic design software (i.e. Canva) as needed based on placement opportunities.
- Support the ACM-IAU team in various day-to-day advising tasks.
- Additional duties and responsibilities may be assigned as necessitated by business needs.
- Must be able to work 10-15 hours per week on site in ACM-IAU San Diego Office
- Proficiency in Microsoft Excel, Word, and other MS Office software.
- Strong attention to detail and a commitment to meticulous record-keeping.
- Exceptional organizational skills and the ability to manage multiple responsibilities.
- Self-starter with the capability to work independently and take initiative.
- Outstanding written and verbal communication skills.
- Reliable internet connection and access to necessary software/tools for remote work when needed.
- Friendly, welcoming, detail-oriented, collaborative, and highly organized
- Candidates must show an interest in international education (E.g. International Affairs, Study Abroad, Educational Travel)
- Ideally, have participated in a study abroad experience, preferably with ACM-IAU.
- Previous experience in an academic setting or a related field.
- Strong analytical skills and the ability to extract insights from data.
- Familiarity with academic software or learning management systems.
- Previous experience with curriculum and assessment support
- A passion for international education and cultural exchange.
- Language Skills: Ability to read and understand French and/or Spanish is a plus but not mandatory.
Start Date: As soon as possible
Hours per week: 10-15
$18 per hour. This is a part-time, non-benefits, non-exempt position.
ACM-IAU’s U.S. Office will provide you with the necessary training and resources to accomplish the tasks.
ACM-IAU’s U.S. Office is open from 8:30am – 5pm PT, Monday – Friday. This position will be on-site at ACM-IAU’s Mission Valley office location in San Diego.
Interested in teaching at IAU for a semester or academic year?
IAU is always interested in qualified teaching professionals able to work in France and/or Spain and teach in English. For teaching opportunities in Aix-en-Provence, France, please contact Dr. Garett Heysel, Provost of ACM. For teaching opportunities in Barcelona, Spain, or Florence, Italy, please contact the Dean of International Programs (Spain & Italy) & Barcelona Center Director Dr. Ignasi Perez. For teaching opportunities in Madrid, Spain, please contact Dr. Jon Snyder, Academic Director.
The American College of the Mediterranean, with IAU as its study abroad institute, is an equal opportunity employer committed to creating an inclusive environment for all employees.