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CURRENT OPEN POSITIONS AT ACM-IAU

Enrollment Specialist
Study Abroad Advisor
Assistant Accountant
U.S. Office of Admissions & Alumni Affairs Administrative Intern Position 


ASSISTANT ACCOUNTANT

Reports To: CFO
Direct Reports: None
Status: Non-Exempt/Hourly
Location: This position is based in ACM’s U.S. Office of Admissions in San Diego, California (in person)

Job Purpose
The Assistant Accountant is responsible for overseeing the daily operations of the office, including communicating with staff, implementing policy to enhance employee productivity, and responsible for general accounting activities. This role collaborates closely with all staff with a focus on our financial alignment effort and contributes to a growth-oriented team and building trust-worthy relationships. 

Key Responsibilities
Provides a variety of duties, including but not limited to the following: 

  • Digitizing office mail and notifying appropriate staff for action items. 

  • Processing office accounts (e.g., Property Management Company, Cox, Amazon). 

  • Recording financial transactions; 

  • Reviewing business expenses.

  • Processing accounts payable. 

  • Undertaking various accounting tasks within a team based environment. 

  • Procurement of office and IT supplies. 

  • Assistant to the CFO and other finance personnel. 

  • Other duties as assigned. 

Travel Expectations
None

Qualifications and Requirements
  • Bachelor’s degree in business administration, finance, accounting, or related field. 
  • No experience necessary. Fresh graduates are encouraged to apply. 
  • Attention to detail; maintain confidentiality; effective problem-solving skills; results-oriented; strong organization abilities; strong interpersonal and communication skills; and ability to follow through with assigned tasks. 
  • Excellent working knowledge of Microsoft (MS) Office, including MS Word and MS Excel.  
  • Must be authorized to work in the United States on a full-time basis. 

Physical Requirements 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the responsibilities of this role, the employee is frequently required to sit and talk, hear, or see. The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The employee will occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to focus. Repetitive use of a keyboard at a workstation.


Compensation package

  • Salary range: $19.00 - $22.00 per hour, the equivalent of $39,360 - $44,000 per annum, excluding benefits. 
  • Robust benefits package including:
    • Major medical insurance (employee premiums covered at 100%)
    • Health Savings Account (with maximum employer contribution allowed by IRS)
    • 403(b) retirement plan including 7% company contribution (employee contribution voluntary)
    • Group insurance including vision, dental, life, and disability (employee premiums covered at 100%)
    • PTO including three weeks of vacation, 10 holidays/personal days, with sick days included

Interested individuals should submit a cover letter, CV, and contact information for two references (who will not be contacted without the candidate's permission) to Emile Lamah, CFO,  at emile.lamah@iau.edu No phone calls, please.


ENROLLMENT SPECIALIST

Reports To: Associate Director
Direct Reports: None
Status: Non-exempt
Location: This position is based in ACM’s U.S. Office of Admissions in San Diego, California (in person)

Job Purpose
The Enrollment Specialist supports the admissions team to ensure that student and partner records are accurate and that communication to external constituents takes place in a timely manner. Given ACM’s explosive growth in enrollment, maintaining accurate records is of the utmost importance. 

Duties:
  • Serve as the main contact in collecting data from students and partners related to enrollment
  • Answer questions, handle issues, and provide detailed information to students and partners on application and program requirements, processes, and policies
  • Maintain knowledge of various application requirements in order to communicate with constituents and accurately process student records
  • Develop process expertise and general program knowledge to communicate effectively with partners, faculty, and students
  • Serve as point of contact for students and partners pertaining to records and profiles
  • Serve as point of contact for partner faculty and study abroad personnel
  • Collaborate with colleagues in overseas locations
  • Ensure applications/profiles are completed correctly, with the required supporting materials
  • Enter, update, and review records
  • Provide guidance and recommendations to current and prospective students
  • Process enrollments and withdrawals
  • Facilitate billing and payment questions
  • Conduct information and pre-departure sessions for students and partners
  • Promote the school in the community by participating in meetings or events, and building relationships
  • In collaboration with supervisor, create efficiencies in operations and data management
  • Other duties as assigned

Travel Expectations

  • Occasional travel to U.S. college campuses
  • Opportunity to travel overseas as needed
  • Opportunity to attend industry conferences as needed

Minimum Qualifications

Education and Experience:

  • Bachelor’s degree required
  • Second language ability desirable
  • Travel or study abroad experience highly desirable
  • Minimum of 1 year work experience in an administrative atmosphere with knowledge of office functions/procedures
  • Experience in customer service desirable

Knowledge, Skills, and Abilities:

  • Excellent written and verbal communication skills in English
  • Ability to regularly exercise independent judgment and discretion 
  • Strong proofreading and grammar skills
  • Knowledge of international travel and cultural awareness/sensitivity
  • Ability to maintain a high level of confidentiality
  • Excellent computer skills and comprehensive knowledge of modern office practices and procedures, answer multi-line telephones, type professional memos and correspondence, fax, file, photocopy, use a computer, etc.)
  • Proficient in MS Excel, MS Word, and desktop publishing programs, as well as in the use of scanning equipment.
  • Ability to establish and maintain effective working relationships with other employees, faculty, supervisors, other agencies, and the public; Pleasant and professional demeanor
  • Ability to effectively handle multiple tasks concurrently and within a demanding environment
  • Detail-oriented; Strong organizational skills; Ability to follow through with projects
  • Ability to work independently with judgment and thought and capable of prioritizing workload with minimal supervision
  • Ability to give professional presentations to small and large groups of people
  • Preference for individuals with personal experience in international study
Physical Requirements
  • Occasional lifting of objects up to 10 pounds
  • Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling
  • Work is performed in a standard office environment

 Compensation package

  • Salary: $23.50 per hour, the equivalent of $48,880 per annum, excluding benefits. 
  • Robust benefits package including:
    • Major medical insurance (employee premiums covered at 100%)
    • Health Savings Account (with maximum employer contribution allowed by IRS)
    • 403(b) retirement plan including 7% company contribution after 1 year of service (employee contribution voluntary)
    • Group insurance including vision, dental, life, and disability (employee premiums covered at 100%)
    • PTO including three weeks of vacation, 10 holidays/personal days, with sick days included

Interested individuals should submit a cover letter, CV, and contact information for two references (who will not be contacted without the candidate's permission) to Jennifer Nativo, Associate Director of Admissions, at jennifer.nativo@iau.edu. No phone calls, please.


STUDY ABROAD ADVISOR

Reports To: Associate Director
Direct Reports: None
Status: Non-exempt
Location: This position is based in ACM’s U.S. Office of Admissions in San Diego, California (in person)


Job Purpose:
The Study Abroad Advisor provides a full range of advising services to prospective and enrolled students, beginning at the prospective student stage through re-entry.  This position will have a focus on IAU's Spain programs, so experience studying in Spain is desirable. 

Duties: 

  • Advise prospective applicants on study abroad opportunities with ACM/IAU via phone, email, videoconference, as well as in person
  • Manage and process student applications using ACM/IAU’s online application system
  • Advise students on course selections and scheduling
  • Provide pre-departure support to students and institution partners, including hosting pre-departure webinars, passport and student visa advising, housing, health and safety, etc.
  • Work closely with institutional partners regarding requirements, approvals, special cases, etc.
  • Coordination of study abroad fair attendance, registration and materials
  • Develop and execute new outreach efforts for students, families, and partner institutions
  • Represent ACM/IAU at U.S. partner and prospective partner campuses and at industry events and conferences
  • Interface with parents, professors, and institutional partners via phone, during campus visits, and at international education conferences
  • Coordinate program logistics as needed
  • Liaise with overseas staff on course management, housing, student requests, etc.
  • Prepare reports and admissions documents as well as maintain accurate enrollment information
  • Provide support to colleagues for program planning and execution
  • Respond to alumni queries and assist in the planning of alumni events and activities
  • Website management
  • Other duties as assigned, including but not limited to special projects related to graphic design and marketing.

Travel Expectations

  • Occasional travel to U.S. college campuses
  • Opportunity to travel overseas as needed
  • Opportunity to attend industry conferences as needed

Minimum Qualifications: 

A bachelor’s degree, experience studying abroad, and professional work experience are required. Planning and implementing recruitment activities for assigned colleges and territories will be paramount to this role and will include a moderate amount of travel (15-20%) in the fall and spring to U.S. college campuses and conference sites along with the possibility of international travel (5%) to ACM/IAU locations in France, Spain, and Morocco during the month of January (to support its multi-country J-Term programs) and the summer months (to support ACM/IAU’s broad array of faculty-led/customized programs).

The position requires the ability to load and transport admissions and alumni materials, displays, and other equipment. Some evening and weekend hours required, especially during the travel season.  Strong interpersonal, phone, writing, and computer/IT skills are necessary including public speaking and the ability to present ACM/IAU in a positive way to diverse populations. Candidates must be familiar with the Microsoft Office Suite (Word, Excel, PowerPoint, etc.) and social media platforms while experience with Adobe is a plus. The study abroad advisor will also possess the ability to work effectively both independently and as part of a team. The ideal applicant would have impeccable writing skills, excellent attention to detail, flexibility and adaptability in a fast-paced work environment, ability to work under deadlines, the ability to multi-task, the ability to follow instructions well and be equally comfortable taking initiative. Strong communication skills--across demographics, languages, and time zones--are extremely important for a successful candidate for this position.  


Desirable Qualifications: The ideal candidate has experience studying abroad (preferably Spain), has related work experience, and has some proficiency in Spanish. The ideal candidate also has proven student support, collaborative, and innovation skills. Experience coordinating or advising for study abroad programs is also preferable. Former admissions counselor, study abroad advisor, student ambassador, tour guide, RA, orientation leader, or similar experience is extremely attractive as is an aptitude for using technology/databases in the workplace including social media marketing. 

Compensation package

  • Salary range: $24.00 - $25.00 per hour, the equivalent of $49,920 - $52,000 per annum, excluding benefits.
  • Robust benefits package including:
    • Major medical insurance (employee premiums covered at 100%)
    • Health Savings Account (with maximum employer contribution allowed by IRS)
    • 403(b) retirement plan including 7% company contribution after 1 year of service (employee contribution voluntary)
    • Group insurance including vision, dental, life, and disability (employee premiums covered at 100%)
    • PTO including three weeks of vacation, 10 holidays/personal days, with sick days included
Interested individuals should submit a cover letter, CV, and contact information for two references (who will not be contacted without the candidate's permission) to Jennifer Nativo, Associate Director of Admissions, at jennifer.nativo@iau.edu. No phone calls, please.


Interested in teaching at IAU for a semester or academic year?


IAU is always interested in qualified teaching professionals able to work in France and/or Spain and teach in English. For teaching opportunities in Aix-en-Provence, France, please contact Dr. Garett Heysel, Provost of ACM. For teaching opportunities in Barcelona, Spain, please contact the Dean of International Programs (Spain & Italy) & Barcelona Center Director Dr. Ignasi Perez. For teaching opportunities in Madrid, Spain, please contact Center Director Marisol Garcia. 

The American College of the Mediterranean, with IAU as its study abroad institute, is an equal opportunity employer committed to creating an inclusive environment for all employees.


U.S. OFFICE OF ADMISSIONS & ALUMNI AFFAIRS ADMINISTRATIVE INTERN POSITION

Position Description 
This is a great opportunity for students to gain work experience in an international education environment. The position offers the opportunity for interns to develop valuable skills in professional correspondence, data management/file organization (physical and digital), data reporting, website editing and development, and more. An Administrative Intern can expect to work in a fast-paced, detail-oriented, and goal-driven work environment while playing an integral role in the daily administrative needs of each area of the U.S. Office of Admissions and Alumni Affairs, including admissions, custom programs, marketing, academic affairs, custom programs, and alumni affairs. A successful candidate is highly motivated, self-driven, detail-oriented, and reliable. As part of this position, the Administrative Intern will be assigned to conduct a variety of ongoing tasks and projects including but not limited to the following:  
  • Handling office tasks, such as managing office mail and digital documents, document scanning, transcribing minutes from meetings, setting up for meetings, and reordering supplies.  
  • Answering phone and email inquiries in order to route them to the appropriate party. 
  • Using ACM-IAU’s proprietary databases and data management systems to generate reports, create and edit presentations, perform course programming for each term, activate registration/applications for each term, and conduct research. 
  • Greet and assist visitors. 
  • Complete tasks related to academic affairs, including support with catalogue revisions/review and syllabi management 
  • Maintain polite and professional communication via phone, e-mail, and mail. 
  • Anticipate the needs of others in order to ensure their seamless and positive experience. 
  • Perform data entry/upload and data organization tasks using various web-based platforms/databases (while handling sensitive and/or confidential information) in order to support the study abroad and degree-seeking advising teams in their day-to-day responsibilities.  
  • Processing, downloading, scanning and filing the office mail. 
  • Auditing and updating the ACM and IAU websites and outward-facing marketing materials/sites to ensure accuracy of information and make needed enhancements. 
  • Reviewing and updating ACM-IAU’s internship placement lists in graphic design software (i.e. Canva) as needed based on placement opportunities. 
  • Support the ACM-IAU team in various day-to-day advising tasks. 
  • Additional duties and responsibilities may be assigned as necessitated by business needs.
Qualifications & Requirements
  • Currently enrolled in a college or university program.  
  • Must be able to work 10-15 hours per week on site in ACM-IAU San Diego Office 
  • Proficiency in Microsoft Excel, Word, and other MS Office software.  
  • Strong attention to detail and a commitment to meticulous record-keeping.  
  • Exceptional organizational skills and the ability to manage multiple responsibilities.  
  • Self-starter with the capability to work independently and take initiative.  
  • Outstanding written and verbal communication skills.  
  • Reliable internet connection and access to necessary software/tools for remote work when needed. 
  • Friendly, welcoming, detail-oriented, collaborative, and highly organized 
  • Candidates must show an interest in international education (E.g. International Affairs, Study Abroad, Educational Travel) 
  • Ideally, have participated in a study abroad experience, preferably with ACM-IAU.   
Desirable Qualifications (Not Required)  
  • Previous experience in an academic setting or a related field. 
  • Strong analytical skills and the ability to extract insights from data. 
  • Familiarity with academic software or learning management systems. 
  • Previous experience with curriculum and assessment support 
  • A passion for international education and cultural exchange. 
  • Language Skills: Ability to read and understand French and/or Spanish is a plus but not mandatory. 

Start Date: Monday, January 30, 2024 or as soon as possible thereafter

Hours per week: 10-15 

Pay: $18 per hour. There are no benefits available with this position.

How to Apply
Applicants should send a resume, cover letter, and two references to Parker Henry at parker.henry@iau.edu.

ACM-IAU’s U.S. Office will provide you with the necessary training and resources to accomplish the tasks.  

ACM-IAU’s U.S. Office is open from 8:30am – 5pm PT, Monday – Friday. This position will be on-site at ACM-IAU’s Mission Valley office location in San Diego.

About IAU

The IAU Team