Careers at IAU & ACM

Job Title: Admissions Counselor
Department: Admissions and Alumni Affairs
Reports to: Assistant Dean of Admissions and Alumni Affairs

Job Summary: IAU College/The American College of the Mediterranean is seeking an admissions counselor to join its U.S. Office of Admissions and Alumni Affairs team based in San Diego, California.  IAU College is a U.S. non-profit institution offering single- and multi-country study abroad programs in France, Spain, and Morocco.  It’s degree-granting subsidiary, The American College of the Mediterranean (ACM) is located in Aix-en-Provence, France, and offers both undergraduate and graduate degrees in an array of fields. The Admissions Counselor will join a dedicated, loyal, and energetic staff that includes full-time employees and student interns. In this entry-level position, the Admissions Counselor will be responsible for executing IAU /ACM's admissions strategies including marketing and recruitment efforts for its programs. In addition, this person will represent IAU /ACM at U.S. partner and prospective partner campuses and at industry events and conferences. Interfacing with students, parents, study abroad advisors, and professors will be an important part of this position.   The Admissions Counselor will advise prospective students and applicants on the admissions process, their applications, and the opportunities available at IAU/ACM. One-on-one admissions counseling on course registrations is an important responsibility of this position. The advising component of the role occurs primarily during in-person contact with students at fairs and campus visits as well as via phone calls and emails. In most cases, the Admissions Counselor will also be assigned to other duties and projects based on the needs of the Admissions and Alumni Affairs Office. Support of IAU/ACM’s Alumni Affairs operations will also be expected including responding to alumni queries and assisting in the planning for alumni events and activities. Significant collaboration with office peers, IAU/ACM administrators, and colleagues on IAU/ACM’s campuses is expected.  The Admissions Counselor will work with the company database and website, prepare reports and admissions documents as well as perform other administrative tasks as needed.

Minimum Qualifications: A Bachelor’s degree, experience studying abroad, and professional work experience are required. Planning and implementing recruitment activities for assigned colleges and territories will be paramount to this role and will include a moderate amount of travel (15-20%) in the fall and spring to U.S. college campuses and conference sites along with the possibility of international travel (5%) to IAU locations in France, Spain, and Morocco during the month of January (to support its multi-country J-Term programs) and the summer months (to support IAU’s broad array of faculty-led/customized programs).

The position requires the ability to load and transport admissions and alumni materials, displays, and other equipment. Some evening and weekend hours required, especially during the travel season.  Strong interpersonal, phone, writing, and computer/IT skills are necessary including public speaking and the ability to present IAU College/ACM in a positive way to diverse populations. Candidates must be familiar with the Microsoft Office Suite (Word, Excel, Powerpoint, etc.) and social media platforms while experience with Adobe is a plus. The admissions counselor will also possess the ability to work effectively both independently and as part of a team. The ideal applicant would have impeccable writing skills, excellent attention to detail, flexibility and adaptability in a fast-paced work environment, ability to work under deadlines, the ability to multi-task, the ability to follow instructions well and be equally comfortable taking initiative. Strong communication skills--across demographics, languages, and time zones--are extremely important for a successful candidate for this position. 

Desirable Qualifications: The ideal candidate is an IAU College/ACM alumnus with related work experience, is fluent in French and/or Spanish, and has proven student support, collaborative, and innovation skills. Experience coordinating or advising for study abroad programs is also preferable. Former admissions counselor, study abroad advisor, student ambassador, tour guide, RA, orientation leader, or similar experience is extremely attractive as is an aptitude for using technology/databases in the workplace including social media marketing.  This position reports to IAU/ACM's Assistant Dean of Admissions and Alumni Affairs its U.S. office based in San Diego, CA.  The expected start date is July 1, 2019.

Compensation: The salary range for this entry-level position is commensurate with experience. Additional benefits include a major medical plan, vision, dental, and life insurance, three-week per year vacation pay plus major holidays, a 403(b) plan with employer contributions, and an employer-sponsored Health Savings Account (HSA).  

Application Process: Qualified and interested candidates should send their CV,  cover letter, and contact information of two references to Dr. Jessica Calhoun, Assistant Dean of Admissions and Alumni Affairs, at Jessica.calhoun@iau.edu. Application deadline is May 22, 2019.  No phone calls please.

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Job title: University Relations Intern
Department: University Relations
Reports to: University Relations Manager & Associate Director

Job Summary: Work with the university relations team to help facilitate the partner management and development process. You may be assigned to a specific job, such as working on market research, phone banking, updating existing records, or fulfilling material requests. Additional tasks will be assigned as needed. Each project is very important and neither greater nor lesser than any other task. Your assignments will be varied in frequency and level of difficulty but please remember each is VERY important.

About IAU: The mission of the Institute for American Universities (IAU) is to provide excellence in international education, inspire intercultural awareness, and prepare students for success in a global community through the study of European and Mediterranean history, languages, cultures, and contemporary issues. IAU has academic campuses in France, Spain, and Morocco where students can study for a semester, summer, or January Term. IAU’s degree-granting branch, The American College of the Mediterranean (ACM) is based on the Aix-en-Provence, France campus and offers both bachelor and master’s degree programs.

IAU’s U.S. Office oversees student enrollment, partner relations, and program development and is based in San Diego, CA. There are five full-time staff members and one part-time member based in the U.S. Office with whom the University Relations Intern will work closely, in addition to IAU’s President and CFO who frequently work from San Diego, and four more full-time team members who work remotely from across the U.S.

Characteristic Job Tasks and Responsibilities:

1. Assists with the maintenance of the partner database (Salesforce)
2. Contributes to streamlining processes and procedures
3. Supports tracking and uploading of pending university agreements
4. Audits partner websites to ensure IAU information is up to date
5. Maintains regular inventory of marketing materials and IAU/ACM merchandise
6. Prepares mailings for study abroad fairs and custom requests

Knowledge, Skills, Abilities, and Personal Characteristics:

• Strong Microsoft Word, PowerPoint, Excel and Outlook capabilities
• Verbal and written communication skills
• Interpersonal/human relation skills
• Ability to organize time, projects, and details
• Competency in internet research
• Ability to maintain confidentiality

Preferences: Schedules will be coordinated according to your availability. We prefer that you work in increments of no less than three hours. Our office is open from 8:30am – 5:00pm, Monday through Friday in Mission Valley, San Diego.

Compensation: $11 per hour for up to 20 hours per week

Application Process:

• Deadline: Rolling 
• Please submit a resume and cover letter to IAU's University Relations Manager, Ms. Kate House.

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IAU College/The American College of the Mediterranean is an equal opportunity employer committed to creating an inclusive environment for all employees.