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Careers at IAU

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CURRENT OPEN POSITIONS AT ACM-IAU
Marketing & Alumni Affairs Coordinator
Student Life Assistant
Student Financial Services Assistant
Administrative Intern

MARKETING & ALUMNI AFFAIRS COORDINATOR

Location: This is an in-person position based in our U.S. Office of Admissions and Advancement in San Diego, California.

Department: Advancement, U.S. Office

Reports to: Assistant Director of Marketing

Target Start Date: May 1, 2025

The American College of the Mediterranean (ACM), a non-profit degree-granting and study abroad institution with European headquarters in Aix-en-Provence, France, is currently seeking a Marketing & Alumni Affairs Coordinator for its U.S. Office in San Diego, California. The San Diego-based position will help support the marketing, recruitment, media, fundraising, and alumni affairs operations for its degree programs as well as those offered through its study abroad institute, The Institute for American Universities (IAU). 

This is a great opportunity for a young professional to gain work experience in an international education environment. The position offers valuable skill development in social media management, marketing research and development, alumni affairs and advancement, professional communications, graphic design, project management, campaign fundraising, and data management. The Marketing & Alumni Affairs Coordinator can expect to work in a fast-paced, detail-oriented, and goal-driven work environment while playing an integral role in the marketing and media needs of the U.S. Office of Admissions and Advancement. 

A successful candidate must have an interest or background in professional social media management, marketing, communications, media, public relations, graphic design, video and/or photo editing, or other related fields.

Responsibilities:

As part of this position, the Marketing & Alumni Affairs Coordinator will be assigned to conduct a variety of ongoing tasks and projects including but not limited to the following:
 
General Marketing & Communications Support
  • Collaborate closely with the Assistant Director of Marketing to produce content and execute regular social media posts for ACM and IAU, on LinkedIn, Instagram, TikTok, Facebook, YouTube, and other channels
  • Work closely with the marketing committee and colleagues abroad for ACM and IAU to create and implement an effective social media strategy to increase engagement and followers across all platforms
  • Together with Assistant Director of Marketing, build and utilize a media content calendar (for social media, HubSpot campaigns, and more)
  • Work within ACM and IAU’s brand guidelines to maintain cohesive brand identity across all platforms and marketing initiatives
  • Support ACM and IAU marketing activities with the promotion of events, updates, campaigns, spotlights, etc. by creating email campaigns and flyers using HubSpot, Canva, Photoshop, and/or other marketing content tools
  • Monitor and communicate social media requirements for study abroad students at ACM and IAU campuses in Aix-en-Provence, Barcelona, Madrid, and Florence
  • Track social media trends and engagement to identify high-performing ideas and campaigns for scalability
  • Liaise across teams to maintain website and CRM database accuracy, and perform website updates as needed
  • Additional duties and responsibilities may be assigned as necessitated by business needs
 
Alumni Affairs
  • Serve as first point of contact for all alumni inquiries via email and phone: will be responsible for management of alumni affairs email account, as well as alumni affairs phone line
  • Play an integral role in planning of alumni events and receptions (creation and distribution of invitations via HubSpot and Canva, collection of registrations, creation of event materials, communication with stakeholders)
  • Reach out to ACM and IAU alumni to encourage community engagement, gather testimonials, and build online reviews
  • Maintain and update ACM and IAU alumni records
 
Advancement
  • In collaboration with the Assistant Director of Marketing, help manage branding, marketing, and communications tied to the ACM capital campaign leading through ACM’s 70th anniversary gala (to be held in 2027 in Aix-en-Provence, France) through broad alumni outreach including cultivating relationships with alumni who are potential donors, creation and management of email campaigns, management of donor data, and execution of a social media calendar
  • Support development and execution of all aspects of the capital campaign and fundraising communications plan, including consistent outreach for Annual Fund appeals, quarterly newsletter with campaign/giving information, 70th anniversary appeals, legacy giving, scholarship promotions, etc.
  • Bolster campaign strategy execution by organizing a campaign dashboard to show progress to goal and analysis of donors, overseeing donor search system to organize prospective donor outreach, provide research and briefings for senior leadership on top prospects, and track and stewards prospects and donors
  • Execute gift policy implementation through documented processes
  • Assist in management of donations to ACM-IAU via HubSpot and FundraiseUp
 
Minimum Qualifications:
  • Bachelor’s degree, preferably in a related field (marketing, communications, international affairs,etc.)
  • Strong preference for an alum of ACM or IAU, but otherwise must have some study abroad experience
  • At least one year of professional work experience
 

Desired Qualifications, Skills, and Abilities:

  • Excellent written and verbal communication skills in English, with the ability to craft compelling messages
  • Strong creativity and innovation skills, with an eye for design
  • Knowledge of international travel and cultural awareness/sensitivity
  • Excellent computer skills and proficiency in Microsoft Office Suite, Canva, and desktop publishing programs (Knowledge of HubSpot and FundraiseUp a plus)
  • Detail-oriented; Strong organizational skills; Ability to follow through with projects
  • Meets challenges with resourcefulness, generates suggestions for improving work, and develops innovative approaches and ideas
  • Prior experience or interest in marketing, communications, graphic design, or social media marketing is extremely attractive as is an aptitude for using technology/databases in the workplace
  • Experience with social media and website metrics, measurement, and analysis is a plus
  • Prompt, reliable, and responsive
  • Ability to work independently and capable of prioritizing workload with minimal supervision
  • Ability to give professional presentations to small and large groups of people
  • Extroverted and engaging demeanor, as position requires frequent communication with alumni via phone, email, and at events
 

Travel Expectations

  • Domestic travel will be occasional and dictated by relevant events and needs (ex: alumni receptions, capital campaign, events, etc.)
  • International travel to ACM and IAU program sites will be possible after one year of service as part of professional development and support of programming
 

Physical Requirements

  • Occasional lifting of objects up to10 pounds
  • Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling
  • Work is performed in a standard office environment

Compensation Package

  • Hourly rate range of $27/hour-$31/hour–commensurate with experience
  • Robust benefits package including:
  • Major medical insurance (employee premiums covered at 100%, dependent/spouse covered at 50%)
  • Health Savings Account (with maximum employer contribution allowed by IRS)
  • 403(b) retirement plan including 10% company contribution after 1 year of service (Waived if employee had a previous 403b plan. Employee contribution voluntary.)
  • Group insurance including vision, dental, life, and disability (employee premiums covered at 100%)
  • PTO including 3 weeks of vacation, 10 holidays/personal days, plus sick day accrual (8 hours per month)
 
Interested applicants should email their CV/resume, a cover letter, contact information for two references, and 2-3 examples of marketing materials they’ve created to Evelyn Najarian, Assistant Director of Marketing, at marketing@iau.edu.


STUDENT LIFE ASSISTANT
Location: This is an in-person position based at our main campus in Aix-en-Provence, France

Position Description
The Student Life Assistant supports ACM-IAU students and contributes to programming to provide
students with an excellent experience in Aix-en-Provence. The position involves tasks such as
arranging student housing (with local host families or in student residence apartments), providing
support to students for their daily life in France, and organizing student cultural activities.

Experience: 
Minimum of 2 years experience in a related setting; familiarity with the U.S. university
system preferred; experience living and/or studying abroad; knowledge of American and French
language and culture essential.

Education:
Licence, B.A. or equivalent, Master's preferred

Language Requirement:
English-language proficiency (B2/C1) and B2-level French required

Responsibilities:

Student Services
• Serve as the main point of contact for students, providing information and resources
• Interact daily with and respond in a timely manner to student and student-related requests
• Assist with student arrival and present orientation sessions
• Help students in the practical aspects of their daily life: telephone, bus passes, doctor visits,
etc.
• Prepare and update program documentation, maintain excellent records
• Communicate with students and the ACM-IAU community on events and activities
• Complete general office duties and other tasks as assigned
• Participate in the after-hours emergency cell phone rotation

Student Housing
• Assist with student housing for ACM and IAU students in homestays, residences (SRAs),
and ACM apartments
• Contribute to increasing and renewing housing options for students
• Complete housing placement process and follow up with students during their program
• Resolve student concerns in program housing

Cultural programming and activities
• Develop and implement cultural programming for ACM-IAU students
• Organize and execute program activities, including student excursions
• Serve as a resource for students to engage with local culture through activities
Participate, encourage and assist students in cultural integration during their program

Qualifications:
• Positive and professional attitude
• Strong organization skills and ability to prioritize tasks
• Enthusiasm for working with university students from diverse backgrounds
• Written and verbal communication skills
• Ability to work as part of a collaborative team
• Occasional evenings and weekends, as necessary
• Computer literacy including Microsoft, Educational software systems, Canva, etc. as well as
able to work on various systems
• Candidates must be authorized to work in France at the time of application

Status: 
Full-time, 35 hours/week, CDI after initial 6-month CDD contract

Compensation
Salary range 26,000 – 28,000€

Application Deadline
January 6, 2025

How to apply
Send CV (with the contact information for two professional references) and a cover letter in French
and English to Hakima.Thomas@iau.edu. Review of applications will begin immediately and
continue until the position is filled. 

STUDENT FINANCIAL SERVICES ASSISTANT

Location: This is an in-person position based in our U.S. Office of Admissions and Advancement in San Diego, California.

Position type: Full-time (40 hours per week)

Reports to: Associate Director of Admissions and Financial Services

Position Description

The Student Financial Services Assistant is responsible for providing a variety of duties, including, but not limited to overseeing the daily operations of the office and other duties as assigned. This role collaborates closely with the Admissions and Student Accounts departments to advise students on financial assistance forms/consortium agreements and all other inquiries pertaining to billing & financial aid as needed.

Responsibilities

  • Assist with general Office management for day-to-day needs as they arise.
  • Procurement of office supplies, IT & marketing materials as needed.
  • Organizing office events.
  • Assist with managing office accounts ie. Vendors that bill monthly.
  • Working alongside Admissions team to Advise Prospective Degree students on financial aid & Private loans.
  • Responsible for general billing Degree & Study Abroad students.
  • Applying SOR fees, Late fees and holds to student accounts. Lifting holds once students pay balances. Notifying Registrar of lifted holds.
  • Accounts receivable for Degree programs & Study Abroad Students.
  • Contact students to collect unpaid balances.
  • Track & set up payment plans for Degree students in Sonis. Send out Payment Plan reminders to students.
  • Assist with Awarding financial aid and scholarships.
  • Upload and file financial documents into the student information system.

Qualifications & Requirements
  • Bachelor's degree and/or master's degree
  • Experience in higher education and financial aid
  • Attention to detail; maintain confidentiality; effective problem-solving skills; results-oriented; strong organization abilities; strong interpersonal and communication skills; and ability to follow through with assigned tasks.
  • Excellent working knowledge of Microsoft (MS) Office, including MS Word and MS Excel, SONIS, student loan & financial aid software
  • Must be authorized to work in the United States on a full-time basis
Travel Requirements: None

Physical Requirements: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. While performing the responsibilities of this role, the employee is frequently required to sit and talk, hear, or see. The employee is frequently required to use hands to handle tools and controls.The employee will occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and the ability to focus. Repetitive use of a keyboard at a workstation.

Start date: Immediately

Compensation and Benefits
  • Salary range: $22.00 - $28.00 per hour, the equivalent of $45,760- $58,240 per annum, excluding benefits.
  • Competitive health benefits (employee premiums covered at 100%, dependent premiums at 50%)
  • Company funded Health Savings Account
  • Retirement plan (403b), college will contribute after 1-year service anniversary.
  • Generous paid vacation, sick time, and holidays

How to apply
Applicants should send their resume to Financialaid@acmfrance.org. 

ADMINISTRATIVE INTERN - U.S. OFFICE OF ADMISSIONS

Location: This is an in-person postion based in the U.S. Office of Admissions in San Diego, CA

Position Description 
This is a great opportunity for students to gain work experience in an international education environment. The position offers the opportunity for interns to develop valuable skills in professional correspondence, data management/file organization (physical and digital), data reporting, website editing and development, and more. An Administrative Intern can expect to work in a fast-paced, detail-oriented, and goal-driven work environment while playing an integral role in the daily administrative needs of each area of the U.S. Office of Admissions and Alumni Affairs, including admissions, custom programs, marketing, academic affairs, custom programs, and alumni affairs. A successful candidate is highly motivated, self-driven, detail-oriented, and reliable. As part of this position, the Administrative Intern will be assigned to conduct a variety of ongoing tasks and projects including but not limited to the following:  
  • Handling office tasks, such as managing office mail and digital documents, document scanning, transcribing minutes from meetings, setting up for meetings, and reordering supplies.  
  • Support all ACM-IAU divisions including, but not limited to, admissions (study abroad and degree), marketing (including social media), alumni affairs, finance, academic affairs, student affairs
  • Answering phone and email inquiries in order to route them to the appropriate party. 
  • Using ACM-IAU’s proprietary databases and data management systems to generate reports, create and edit presentations, perform course programming for each term, activate registration/applications for each term, and conduct research. 
  • Greet and assist visitors. 
  • Complete tasks related to academic affairs, including support with catalogue revisions/review and syllabi management 
  • Maintain polite and professional communication via phone, e-mail, and mail. 
  • Anticipate the needs of others in order to ensure their seamless and positive experience. 
  • Perform data entry/upload and data organization tasks using various web-based platforms/databases (while handling sensitive and/or confidential information) in order to support the study abroad and degree-seeking advising teams in their day-to-day responsibilities.  
  • Processing, downloading, scanning and filing the office mail. 
  • Auditing and updating the ACM and IAU websites and outward-facing marketing materials/sites to ensure accuracy of information and make needed enhancements. 
  • Reviewing and updating ACM-IAU’s internship placement lists in graphic design software (i.e. Canva) as needed based on placement opportunities. 
  • Support the ACM-IAU team in various day-to-day advising tasks. 
  • Additional duties and responsibilities may be assigned as necessitated by business needs.
Qualifications & Requirements
  • Must be able to work 10-15 hours per week on site in ACM-IAU San Diego Office 
  • Proficiency in Microsoft Excel, Word, and other MS Office software.  
  • Strong attention to detail and a commitment to meticulous record-keeping.  
  • Exceptional organizational skills and the ability to manage multiple responsibilities.  
  • Self-starter with the capability to work independently and take initiative.  
  • Outstanding written and verbal communication skills.  
  • Reliable internet connection and access to necessary software/tools for remote work when needed. 
  • Friendly, welcoming, detail-oriented, collaborative, and highly organized 
  • Candidates must show an interest in international education (E.g. International Affairs, Study Abroad, Educational Travel) 
  • Ideally, have participated in a study abroad experience, preferably with ACM-IAU.   
Desirable Qualifications (Not Required)  
  • Previous experience in an academic setting or a related field. 
  • Strong analytical skills and the ability to extract insights from data. 
  • Familiarity with academic software or learning management systems. 
  • Previous experience with curriculum and assessment support 
  • A passion for international education and cultural exchange. 
  • Language Skills: Ability to read and understand French and/or Spanish is a plus but not mandatory. 

Start Date: As soon as possible

Hours per week: 10-15 

Compensation
$18 per hour. This is a part-time, non-benefits, non-exempt position. 
How to Apply
Applicants should send a resume, cover letter, and two references to enroll@iau.edu.

ACM-IAU’s U.S. Office will provide you with the necessary training and resources to accomplish the tasks.  

ACM-IAU’s U.S. Office is open from 8:30am – 5pm PT, Monday – Friday. This position will be on-site at ACM-IAU’s Mission Valley office location in San Diego.



Interested in teaching at IAU for a semester or academic year?


IAU is always interested in qualified teaching professionals able to work in France and/or Spain and teach in English. For teaching opportunities in Aix-en-Provence, France, please contact Dr. Garett Heysel, Provost of ACM. For teaching opportunities in Barcelona, Spain, or Florence, Italy, please contact the Dean of International Programs (Spain & Italy) & Barcelona Center Director Dr. Ignasi Perez. For teaching opportunities in Madrid, Spain, please contact Dr. Jon Snyder, Academic  Director.

The American College of the Mediterranean, with IAU as its study abroad institute, is an equal opportunity employer committed to creating an inclusive environment for all employees.



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