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Aix-en-Provence Travel Logistics | Student Arrival | IAU

Arrivals in Aix-en-Provence
Travel Changes & Lost Luggage
Early/Late Arrival
Departure Day
Hotels in Aix-en-Provence

Arrivals in Aix-en-Provence, France

If arriving by flight

Students should fly into the Aix-Marseille airport (MRS) which is about a 25-minute bus ride from Aix. Students must arrive between 9:00 a.m. and 7:00 p.m. to be greeted for check-in. When you arrive at the Aix-Marseille airport, you will be coming in one of three terminals (1A, 1B, or 2). The middle and largest of these terminals is 1A. Make your way to Terminal 1A to check in with IAU staff and be connected with your housing setup. Enter Terminal 1A at one of the Arrivals doors and look for the IAU table. 

Once you have checked in at the welcome table in Terminal 1A, IAU staff will direct you on your next steps for getting to Aix. If you’re staying with a French host family and they are picking you up at the airport, we will match you with that host family at the table. If you are staying with a host family and meeting them at the bus station (Gare Routière) in the center of Aix, or if you are staying in one of our Student Residence Apartments (SRAs), we will give you a ticket to the airport shuttle bus (navette) and show you where it leaves for the Gare Routière (at the other end of Terminal 1A). Once you have arrived at the Gare Routière, IAU staff will either direct you to your host family or Student Residence Apartment.

If arriving by train

Students traveling via train must book their ticket to arrive at the Aix-en-Provence TGV station, NOT the Marseille St. Charles station (There will not be IAU staff at the Marseille St. Charles TGV station). Students must arrive at the Aix TGV station between 9:00 a.m. and 7:00 p.m. to be greeted for check-in. IAU staff will greet you at the Aix-en-Provence TGV station (Gare TGV) and either match you with your host family or guide you to the airport shuttle bus (navette) that will take you to the bus station (Gare Routière) in the center of Aix to be connected with your housing setup. Once you have arrived at the Gare Routière, IAU staff will either direct you to your host family or Student Residence Apartment.

NOTE: If you have travel plans that do not include one of these two scenarios (you are, for instance, coming in before or after the official arrival date or outside the 9:00am-7:00pm arrival day window), you will need to be in communication with IAU's Office of Student Life at to make specific arrangements. If you choose to arrive before the program’s official arrival date or outside of the 9am-7pm reception hours on the official arrival day, you are responsible for finding your own lodging and transportation to Aix (including covering the cost). It is not possible to move into your IAU housing accommodations earlier than the program arrival date.

 *Additional tips if arriving by train from Paris, France*

  • If you plan to take the train (TGV) the same day that you fly into Paris: Book a ticket departing from the TGV Station at Charles de Gaulle Airport (Terminal 2). It is recommended that you leave at least 4 hours between your plane arrival time and your train departure time, as there are often long lines with customs, and it can take a while to pick up luggage.
  • If you do not plan to take the train on the same day that you fly into Paris: Your train will depart from the train station Paris Gare de Lyon. Therefore, book your ticket departing from the Paris Gare de Lyon and arriving at the Aix-en-Provence TGV station.
  • Stay awake on the train and detrain at Aix TGV (about a three-hour ride from Paris). Passengers have approximately three minutes to board and detrain which is difficult with heavy luggage on a crowded train. It might be necessary to carry luggage up/down staircases, as not all French buildings are equipped with elevators. Additionally, the best rates for trains can be found on the French rail services website

Students will receive more detailed arrival instructions and day-of contact information closer to their arrival date.

Travel Changes

All travel changes, delays, or cancellations must be communicated to IAU using the numbers listed in the arrival information email sent to students one week before arrival day. If we are not informed of travel changes, we will not be able to assist you when you arrive.

Students arriving after 10:00 p.m. will need to find a hotel in Aix (please see the lodging section below) and inform IAU's Office of Student Life at to make specific arrangements for meeting the following day.

Lost Luggage

If your luggage does not make it with you, look for an airline or airport representative in the baggage claim area to report that your luggage did not arrive. If they give you a QR code, you will make your lost baggage claim online. If you do not receive a QR code, or if you cannot find a representative, you will need to go to Terminal 1A to report your lost luggage. Our staff will guide you through this process after you have checked in with them in Terminal 1A. The only exception to this is if you arrive on an Air France flight in Terminal 1B. In that case, there are kiosks- to the left of the exit from the baggage claim area- where you can make your claim.

In every case of delayed baggage, you will give them the IAU address for delivery: 8 rue Littera, 13100 Aix-en-Provence. Please note that IAU's buildings are closed on the weekends and cannot receive delayed luggage then.

If your luggage is lost or delayed, ask for an emergency toiletry kit and for authorization to buy necessary items upon arrival at your final destination, should your suitcase not reach you within 24 hours.

Early/Late Arrivals 

Students who arrive prior to or after the official arrival day, or who arrive outside of the 9am-7pm reception hours on the official arrival day, are responsible for finding their own lodging and transportation to Aix. They must also contact their host (if staying with a host family) and IAU's Office of Student Life at to organize a place and time to meet. Some hosts are willing to accommodate a late-night arrival on the official arrival day, but students must check with them to do so. 

Departure Day

Students should plan to leave their housing arrangements by noon on departure day. Students are responsible for their own transportation to the airport or train station on departure day as IAU does not organize departures. Please plan to depart on the official departure date.

Lodging in Aix-en-Provence

Hôtel Paul
10, avenue Pasteur
13100 Aix en Provence
Tel : +33/4 42 23 23 89 
Hôtel Cardinal
24, rue Cardinale
13100 Aix en Provence
Tél : +33/4 42 38 32 30 
Hôtel les Augustins
3, rue Masse
13100 Aix en Provence
Tel : +33/4 42 27 28 59
Hotel Roi Rene
24 Bd Roi René
13100 Aix-en Provence
Tel : +33/4 42 37 61 00
Hotel website
Hôtel Artea
4, boulevard de la République
13100 Aix en Provence
Tél. : +33/4 42 27 36 00 
Hôtel Aquabella
2, rue des Etuves
13100 Aix-en-Provence
Tél : +33/4 42 99 15 00
Hôtel des Quatre Dauphins
54 rue Roux Alphéran
13100 Aix-en-Provence
Tél. : +33/4 42 38 16 39
Hôtel Saint Christophe
2 Avenue Victor Hugo
13100 Aix-En-Provence
Tél. : +33/4 42 26 01 24